My husband and I recently had our computer crash on us. We had all our pictures on their from the past several years, and had yet to back them up anywhere. We thought we had just lost the pictures for good and pretty much forgot about it. We bought a new computer and just put the old one away in the basement. Shortly after we bought our new computer, it acquired a virus that we could not get rid of. We were worried we were going to loose all our new pictures! We contacted Emmanuel and he came over and within 10 minutes, the virus was gone, and our pictures were saved! We were very relieved, and mentioned what happened to our old computer and that we lost all our old photos. He said he could take a look at it for us. Within no time, he was able to retrieve all our old photos from our "ruined" computer! Computers can come and go, but photos are our memories and being able to have Emmanuel save them for us was priceless!!!! I highly recommend him for any issues that you have with your computer.